Client Services Coordinator
Location: Berkeley, CA
Type: Full-Time, Direct Hire
Were assisting our client, an International Adventure Travel company, to HIRE a Customer Service professional with significant regional experience in the travel industry: The ideal person has travelled extensively through Africa, Asia, or Latin America, and has client services experience, can handle and enjoy the role of in-house adventure travel customer/client services Representative. Responsibilities may include, but are not limited to Answering adventure tour/trip related questions via phone and email and booking additional services. Collect all paperwork, forms and payments from clients in preparation for their travels and tours. Send out pre-trip and final documents. Assist Regional Program Director with trip logistics and reservations in the field. Produce client reports for field staff. Provide back-up coverage for other team members as needed. This is a full-time career opportunity for someone with exceptional travel knowledge, client services abilities and office savvy skills.
Required Attributes and Skills for the Full-Time Client Services Coordinator:- Significant travel experience and confident geographic knowledge.
- Impressively organized, with the ability to multitask under the pressure of numerous deadlines.
- Strong administrative skills and the ability to track and organize numerous documents.
- Professional and courteous communication with clients and excellent follow through.
- Strong computer skills. Experience and comfort with Microsoft Office applications (Word, Excel).
- Above average keyboard skills.
- Strong writing skills.
- Comfortable working with numbers and light accounting.
- Positive, flexible, can-do attitude.
Compensation:
Our client Travel Co. will pay a competitive salary based on the selected candidates experience and existing skill set relevant to the position. Also offered an Excellent employee benefits package including comprehensive medical, dental and vision insurance.
More about the Client Company: Over 40 years of exceptional Travel, Exploration, and Adventure Tour expertise in some of the worlds most exciting and interesting spots. Wilderness, Backcountry, Sea and Land Tours.
Certified Employment Group is one of Northern California's largest, privately owned staffing firms. Serving Northern California since 1963, Certified has spent over 50 years building a solid reputation for providing reliable, skilled staff to a wide range of industries. Certified specializes in temporary, temp to hire, and direct placements. For up to date job openings, follow us on Facebook and LinkedIn or visit our website at www.certifiedemployment.com.
To apply for this position, please click apply or submit your resume as a word doc to okbr@certifiedemployment.com and put Client Services Coordinator 06143 on the subject line.
